FAQs

Frequently Asked Questions

1. Do You Offer Residential and Commercial Services?

We do offer both residential and commercial services. For residential, you can call: 586-331-5047 and for commercial, you can call 586-752-2622.

2. How Quickly Can I Get An Appointment?

You can call us any time between 8am – 5pm Monday through Friday. We offer same-day service in most cases, and can be out to your house quickly!

3. Do You Offer Any Discounts?

We are always looking for ways to help our customers save! Whenever we have a new discount, we will put it online. We have generator offers that change seasonally. You can find out our current offers by calling us or visiting our website.

4. Are You Licensed and Insured?

Yes, we are 100% licensed and insured in the State of Michigan!

5. Do You Charge By the Hour?

No, we do not charge by the hour. We use a straightforward pricing guide so there are no surprises when you receive a quote. Our pricing is upfront, and flat-rate.

6. What Electrical Services Do You Offer?

We provide a wide range of residential electrical services, including panel upgrades, wiring repairs, safety inspections, generator installation and maintenance, EV charger installs, surge suppression, fire alarm installations, and more. https://www.metroelectricmichigan.com/residential/

7. Do You Offer a Maintenance Plan?

Yes, we do have a maintenance plan known as the Metro Advantage Plan. For only pennies a day, you can protect your home from electrical hazards. When you join, you’ll receive benefits such as front-of-the-line service, discounts on service, exclusive specials, and so much more. https://www.metroelectricmichigan.com/residential/metro-advantage-plan/ 

8. What Areas Do You Serve?

We serve the Southeast Michigan area, including areas like Romeo, Rochester Hills, Macomb, Lake Orion, Troy, Oakland, Auburn Hills, West Bloomfield, Bloomfield Hills, Chesterfield, Washington, Waterford, Clinton Town, White Lake, Birmingham, Sterling Heights, Royal Oak, Lapeer, Shelby, Utica, and more. You can view our full coverage area here: https://www.metroelectricmichigan.com/metro-service-areas/ 

9. Are There Financing Options?

We do offer financing options through Synchrony! For more information and to apply, go here: https://www.metroelectricmichigan.com/residential/financial-options/

10. How Do I Know I Can Trust a Metro Electrician?

Your comfort and safety is important to us. Rest assured that all of our technicians undergo a national background check and drug screening to ensure your safety. Our technicians also arrive in a clean, clearly marked Metro Electric Service Vehicle—no unmarked vehicles are ever used. Plus, we send an email with your technician’s name, photo, and credentials before your appointment for your peace of mind.